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Privacy Policy

Last updated: October 2026

Steadwell (hellosteadwell.com) is operated by ALAE CAPITAL LTD. This policy explains what personal information we collect when you visit or buy from our store, and how we use it.

What we collect

  • Order information: name, shipping and billing address, email, phone number, and the items you buy. Payment details are processed by our payment providers. We never see or store your full card number.
  • Device and browsing information: IP address, browser, pages viewed and how you reached our site, collected with cookies and similar technologies.
  • Messages you send us.

How we use it

  • To process, ship and support your order
  • To answer your questions and handle refunds
  • To prevent fraud and keep the store secure
  • To measure and improve our site and our advertising
  • To send you emails about your order and, if you agree, about offers. You can unsubscribe at any time.

Who we share it with

We share information only with service providers that help us run the store: Shopify (store platform and checkout), payment processors, shipping carriers and fulfillment partners, and advertising and analytics partners (such as AppLovin, Pinterest, Meta and Google) that help us measure and show our ads. We don't sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences and measure ads. You can manage cookies in your browser and through our cookie banner. See our cookie policy.

Your rights

You can ask to access, correct or delete your personal information, or opt out of targeted advertising, by emailing support@hellosteadwell.com. Depending on where you live (for example California, Canada or the EU), you may have additional rights under local law. We'll respond within 30 days.

How long we keep it

We keep order records as long as needed for accounting, tax and legal purposes, and delete or anonymize other data when it's no longer needed.

Children

Our store isn't intended for children under 16 and we don't knowingly collect their information.

Contact

support@hellosteadwell.com
ALAE CAPITAL LTD (Steadwell), PO Box 30236, RPO Ogilvie, Whitehorse, Yukon Y1A 5M2, Canada